Vibe Salon Suite stylist can refuse services to any client if the client is ill, intoxicated, or otherwise impaired in any way.
You will be asked to reschedule your appointment and will be charged 100% of your service booked to your card on file.
Please reschedule your appointment if you're feeling sick in any type of way. If you arrive to your appointment visibly sick, you will be asked to reschedule and the reschedule fee of 75% will apply to you at that time and your card on file will be charged.
All appointments made at Vibe Salon Suite will require a credit card on file to avoid last minute cancellations and no show appointments.
If you must cancel or reschedule an appointment, I require at least a 48 hour notice. Any appointment rescheduled after 48 hours may be subjected to be charged a 50% fee of the service booked. This also includes changes in services. Any change in service within the 48 hour notice period (ex: Full Custom Color to only a Custom Haircut) will also be charged a 50% fee of the difference between the two services.
No call/no show appointments will be charged 100% of the service booked. No exceptions!
Vibe Salon Suite does not issue refunds on salon services. However, should you have any concerns about the service you have received, please contact me within 48 hours of your service. If you are not satisfied With the work performed, I require that you return to the salon so that your hair can be visually inspected. At that point, I will make every effort to make any adjustments, per our previous consultation, to your satisfaction at no cost to you.
Color services can not be guaranteed if professional products are not purchased from me or from a reputable source.
Products bought at drug stores, eBay, and retail stores cannot be guaranteed as real.
Water, pools, beach, and sunshine can also alter color if not protected.
Using products that aren't tailored to your hair care regime can alter your color services and longevity.
Vibe Salon Suite has a non kids/no extra guests policy. I understand sometimes unexpected things happen (no sitter, unplanned schedule mishaps) and extra guests are okay, but please text/call before to make sure extra guests/kids are okay.
Accompanying minors into the salon is okay. We have limited space in the suite and are allowed a certain amount of people per room, per our building and state rules.
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